If you make jewelry wholesale, then you definitely need to know how to make repairs to the jewelry that you sale. If you can offer your clients free or discounted repairs, you will find that you have better customer relations. Also, you need to have the ability to guarantee your pieces and offer free repairs for a specified period of time after the sale. This is just good business and it will set you apart from many of your competitors.
If you've made the jewelry, you probably already know how to repair it. The repair that is needed is probably the simple replacement of a piece on the jewelry, such as a clasp or replacing a stone that has come lose. This type of work can usually be done quickly, and at very little expense.
If you don't make the jewelry yourself, you still need to offer free repairs for a specified period of time. Again, this is just good business. In this case, you need to learn some jewelry repair, and you need to purchase some jewelry making or jewelry repair tools. These tools are very small, and they were specifically designed to make or repair jewelry. For the most part, these tools are very inexpensive.
One piece of equipment that you will need is a magnifying glass that stands on its own, allowing you to use both of your hands. You also need very good lighting that can be pointed directly onto the jewelry that you are repairing. Both of these are essential if you want to do a good job, and avoid eye strain at the same time.
You will need some jewelry making supplies as well, such as extra clasps, chains, and possibly even gemstones. Of course, you don't want to keep too much of this on hand, as you may never use any of it to use your best judgment here.
Before you rush out and purchase a book or course on jewelry making and repair, find out if the company that you order the jewelry wholesale from in the first place has any uarantees. If so, you don't need to learn anything. Simply have your customer ship the jewelry back to you, or directly to the company, and they should take care of the repairs.
However, follow up for your customer don't leave the customer to deal with the wholesale company on their own that is bad business! If the jewelry wholesale company doesn't treat your customer right, it will reflect on you!
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